FAQ
Do you have inquiries about our services? Browse through some of the frequently asked questions for answers.
Frequently asked questions
We operate on an appointment basis. Due to the nature of our work, which may involve shooting in various locations, both indoors and outdoors, there are days when we may be away from the studio. That's why we kindly request that you schedule an appointment with us before visiting. This can be done through a simple text message or social media message to ensure that we will be available to meet with you at the studio. We apologize for any inconvenience this may cause, but we greatly appreciate your understanding.
We kindly request that you make your booking no less than two weeks in advance. At Tini Media, every photo session is unique, and we meticulously plan each session with you in mind. Booking in advance ensures that we are well-prepared and that you are fully ready to enjoy a remarkable experience with us. While we do accommodate last-minute bookings when possible, reserving your spot ahead of time guarantees that your preferred date and time are available. Otherwise, you may need to choose from the available days we have.
We provide a private online gallery for you to access your completed galleries. This gallery link is available for 30 days from delivery. After this period, galleries are removed due to space constraints. Retrieving an old gallery may incur an extra fee, so we recommend downloading and saving your gallery to multiple devices during the given time frame.
We prioritize your privacy and do not post all our work online. We seek your permission to post a few select images from your session to showcase our portfolio. Your gallery is delivered exclusively through our secure online platform, and we fully respect your decision if you choose not to grant permission for online posting.
Our typical processing times fluctuate: from 2-3 weeks in quieter periods to 4-5 weeks when it's busier. Keep in mind, these estimates don't cover pre-arranged corporate events. For weddings, the processing time does extend to 6-8 weeks. If you need a faster delivery, we offer a rush fee option for gallery delivery within 48 hours upon request, except for full package weddings.
For our clients, we offer a range of resources, including backgrounds, props, a client's closet for ladies, wraps for newborns and toddlers, and flash drives available for purchase. We also provide session and what-to-wear guides, free consultations, and deliver your gallery in a personalized, professional online platform. During your photo session, we provide guidance and an immersive experience to ensure it's more than just a photoshoot; it's an investment in your memories.
No, they are distinct services. Our Photo booths are stationary setups at your event, offering guests a fun experience with themed backgrounds and props, instant prints, or online sharing. In contrast, our event photographers move around your event, capturing the essence of the occasion from various angles and perspectives.
Certainly! Typically, we request a 50% deposit to secure your chosen dates, except in cases of pre-agreed corporate projects. The remaining 50% can either be paid before the actual event date or, if you prefer, you can discuss alternative arrangements with us. It's important to note that our photo booth rental follows a different payment policy, where we kindly request the full payment prior to the event.