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FAQ

Do you have inquiries about our services? Browse through some of the frequently asked questions for answers.

  • What are your operating hours?
    We operate on an appointment basis. Due to the nature of our work, which may involve shooting in various locations, both indoors and outdoors, there are days when we may be away from the studio. That's why we kindly request that you schedule an appointment with us before visiting. This can be done through a simple text message or social media message to ensure that we will be available to meet with you at the studio. We apologize for any inconvenience this may cause, but we greatly appreciate your understanding.
  • What services do you offer?
    At Tini Media, we offer a wide range of services to capture and create lasting memories. Our services include indoor and outdoor photography sessions, Mirror Photo booths with fun props and instant prints for events, videography services, and premium printing products available at our studio.
  • What is the earliest I can secure a booking?
    We kindly request that you make your booking no less than two weeks in advance. At Tini Media, every photo session is unique, and we meticulously plan each session with you in mind. Booking in advance ensures that we are well-prepared and that you are fully ready to enjoy a remarkable experience with us. While we do accommodate last-minute bookings when possible, reserving your spot ahead of time guarantees that your preferred date and time are available. Otherwise, you may need to choose from the available days we have.
  • How much does a photography session cost?
    The cost of a photography session varies based on the type of session you're interested in. We offer various sessions, such as maternity, engagement, family, cake smash, portraits, and events, each priced according to its unique sessions.
  • Can I access previous galleries?
    We provide a private online gallery for you to access your completed galleries. This gallery link is available for 30 days from delivery. After this period, galleries are removed due to space constraints. Retrieving an old gallery may incur an extra fee, so we recommend downloading and saving your gallery to multiple devices during the given time frame.
  • Will my photos be posted online?
    We prioritize your privacy and do not post all our work online. We seek your permission to post a few select images from your session to showcase our portfolio. Your gallery is delivered exclusively through our secure online platform, and we fully respect your decision if you choose not to grant permission for online posting.
  • What should I wear or how should I prepare for my photo session?
    Upon confirmation of your booking, we provide you with a 'What to Wear Guide' and session preparation guide to assist in your session planning. These guides are exclusively available to our confirmed clients, ensuring you're well-prepared for your experience with us.
  • How many photos do I receive from my photo session?
    The number of edited images included in each photo session varies. Details about the number of edited images are available on our website, in our session guides, or provided during your inquiry. You can also choose to purchase your complete gallery for an additional cost.
  • When can I expect to receive my photos?
    Our typical processing times fluctuate: from 2-3 weeks in quieter periods to 4-5 weeks when it's busier. Keep in mind, these estimates don't cover pre-arranged corporate events. For weddings, the processing time does extend to 6-8 weeks. If you need a faster delivery, we offer a rush fee option for gallery delivery within 48 hours upon request, except for full package weddings.
  • Can I obtain the raw photos from my session?
    We do not release raw photos unless it's part of a pre-agreed project where raw files are required for specific purposes.
  • What additional benefits come with a photo session?
    For our clients, we offer a range of resources, including backgrounds, props, a client's closet for ladies, wraps for newborns and toddlers, and flash drives available for purchase. We also provide session and what-to-wear guides, free consultations, and deliver your gallery in a personalized, professional online platform. During your photo session, we provide guidance and an immersive experience to ensure it's more than just a photoshoot; it's an investment in your memories.
  • Can I have an outdoor photo session?
    Absolutely! You can choose between indoor and outdoor photo sessions. If there are any transport fees associated with your chosen outdoor location, we'll discuss and accommodate your preferences. We also have recommended outdoor sites to consider.
  • Is a Photobooth the same as event photography?
    No, they are distinct services. Our Photo booths are stationary setups at your event, offering guests a fun experience with themed backgrounds and props, instant prints, or online sharing. In contrast, our event photographers move around your event, capturing the essence of the occasion from various angles and perspectives.
  • Is it possible to make payments in installments?
    Certainly! Typically, we request a 50% deposit to secure your chosen dates, except in cases of pre-agreed corporate projects. The remaining 50% can either be paid before the actual event date or, if you prefer, you can discuss alternative arrangements with us. It's important to note that our photo booth rental follows a different payment policy, where we kindly request the full payment prior to the event.

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Tini Media

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